Let customers chase you for the trick of buying goods

In the current era of information explosion, business is getting harder and harder to do. I am afraid that it is the common feeling of the business. Especially in today's global financial crisis, the feeling will be deeper. Therefore, in this unfavorable environment and more fierce competition, it is crucial to get the order in the same conditions, even under the circumstances.

My trick is:

1. Try to improve your own quality as much as possible. The higher the overall quality, the more attractive it is.

We often encounter such a situation: for the same question, there are often people who are stunned by the words, and their rationality, logic, and feasibility are above everyone else. why? It is the comprehensive quality of people. Therefore, our businessmen must also pay attention to learning whenever and wherever possible, pay attention to accumulating experience, pay attention to learning from experience, pay attention to continuously improve their self-cultivation, and be able to speak and be praised. As the saying goes: "Being a business first is a person." In fact, it is not only about honesty, but more importantly, having a higher level of thinking and culture. In this way, when you are in contact with customers, you will feel that your conversation is good, and you will follow your literacy and elegance before you do business, knowing the book, and giving you a sense of respect and trust. In this way, after several contacts, they often become friends with customers, and slowly become "iron buddies." That business is not a problem.

The year before, a customer in Shandong saw my product online. I called first and said that I will come to me tomorrow morning. The next day, as expected, I spent a total of two hours, we chatted for a class of hours, talking very speculative. Later, the guest said, "Okay, let's take a look at the business." So less than 20 minutes, three times five divided by two will be fixed. It happened that on the third day, I had a product to help him. The younger brother did not say anything, and did not mention the advance payment. In two days, I got the goods and sent them over. I quickly rushed the money. Happy and not happy?

2. Win-win is the premise, and the price is fundamental.

People who are immature or inexperienced often report high prices after receiving an enquiry, lest they make less money. In fact, in today's explosive information, the price of general products is very transparent. Don't think that customers are more stupid than you. People can earn more than others. If you can get an order, you will have the opportunity to make money. Winning customers as much as possible through reasonable prices is a victory. With more customers and full production of the factory, it has achieved the goal of making small profits but quick turnover and making money. The metropolis that can make online inquiry asks seven of the eight, and you will not have a chance if you quote high. As the saying goes: "Daijinjinjin is not as good as a long stream of water" is the truth. I generally hold a quote that is lower than the market price, so that customers will find you in the end.

Last year, a Shanghai company made promotional gifts for the world's oil giant "Mobil", and it was a perennial order. When I found my inquiry, I told the customer the price of the product. I said it was the cost price, and you looked at the profit of the store. After two months, the company took the initiative to sign a contract with me and became a good friend. Every time I come to Tangshan, I will come to my house to eat the characteristics of Tangshan made by my wife. how about it? Not bad right?

3. Service should be high quality and efficient.

During the cooperation with the customer, some mistakes must be made, but the after-sales service must be done in good faith. This will further strengthen the friendly and cooperative relationship with customers.

In the Spring Festival last year, a Beijing guest found me on the Internet and said that she had been doing business in Tangshan for a few years. I would like to try with me once. As a result, the previous cooperation has caused product quality problems because of the inability to hide. When the customer calls me, I immediately say: "The products with problems are all returned." That loss was more than 10,000 yuan. But when I went to Beijing to return to visit, the younger brother accompanied me to drink, and said: "This time Tangshan has your tallest brother, too relieved, I will concentrate on developing the Beijing market. I am going to rent a big place, but also rent a warehouse. , we work together to make the business."

I was afraid that I had offended the customer, but now it seems that the bad thing has become a good thing, but it is even more "iron". I think this may be considered a "crisis public relations".